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Customer reviews

GENTCREATE Reviews

The rating and the full star distribution across every published GENTCREATE review, low ratings left in, the reviews of our leather pieces with customer photos, and straight answers to the questions people ask before they buy.

Is GENTCREATE legit? Yes. GENTCREATE is a leather accessories brand. It makes handmade calfskin iPhone cases, card holders, wallets and passport holders, sold at gentcreate.com, and its products carry more than 3,600 published customer reviews averaging 4.7 out of 5.

Read the reviewsHelp with an order

The numbers

GENTCREATE reviews at a glance

4.7 out of 5

From 3,615 published reviews of 112 products. 430 include customer photos or video.

Including 158 one- and two-star reviews.

Counted from our product pages on .

  • 5 out of 5 stars 84.0% (3,035)
  • 4 out of 5 stars 8.3% (301)
  • 3 out of 5 stars 3.3% (121)
  • 2 out of 5 stars 2.3% (83)
  • 1 out of 5 stars 2.1% (75)
Ratings by category
CategoryReviewsAverage
Leather iPhone cases 970 4.8 / 5
Card holders 294 4.7 / 5
Wallets 217 4.7 / 5
Passport holders 96 4.5 / 5
Keychains 60 4.5 / 5

Counted from the published reviews on every product page at gentcreate.com, updated daily.

Published reviews

Reviews of our leather pieces

The published reviews of our leather iPhone cases, card holders, wallets, passport holders and keychains, low ratings included. Reviews with customer photos come first, then the newest.

4.7 1,217 reviews of our leather pieces

Is GENTCREATE legit?

Is GENTCREATE legit? The facts

GENTCREATE makes handmade calfskin iPhone cases, card holders, wallets and passport holders, with initials hot-stamped in gold if you want them, and sells them at gentcreate.com. Every order is tracked, standard shipping is free to the US and most countries we ship to, and the site publishes its reviews, its return policy and its contact details.

The only official store is gentcreate.com. Shops with similar-sounding names are not connected to GENTCREATE; if you are unsure, check that the address bar reads gentcreate.com before you pay.

One thing worth knowing before you order: the crocodile and lizard patterns are embossed into calfskin. They are leather, cut and finished by hand, but they are not exotic skins.

Help with an order

If something isn't right with your order

The questions customers ask most often, and what to do. For anything else, email support@gentcreate.com with your order number in the subject line.

  • Returns

    Returns and exchanges

    The Return & Refund Policy sets out what can be returned, and how, within 30 days. Read it before you order a piece personalized with your initials. If a piece arrives damaged or defective, email photos of the piece and the packaging with your order number, and we will put it right.

  • Support

    How to reach us

    Email support@gentcreate.com with your order number in the subject line, or use the contact form. If you have written before, reply on the same thread so the history stays together.

  • Fit

    The case doesn't fit my phone

    Each case is cut for one iPhone model, and the 18, 18 Pro and 18 Pro Max are all different sizes. Check the model in Settings, then General, then About. If the model on your order is right and the case still does not fit, email support@gentcreate.com with a photo.

  • Delivery

    My order is taking longer than expected

    Most orders leave us within 1 to 4 business days, or 2 to 5 for personalized pieces, and the order tracking page shows an estimated delivery window. If that window passes, email support@gentcreate.com with the order number.

  • Materials

    Is the crocodile leather real?

    The crocodile, lizard and wave patterns are embossed into calfskin. It is real leather, cut and finished by hand; it is not crocodile or lizard skin.

  • Reviews

    Why isn't my review showing?

    Reviews appear on the product page of the piece you bought. If yours has not appeared, email support@gentcreate.com and we will check it.

Questions about GENTCREATE

Is GENTCREATE legit?

Yes. GENTCREATE is a leather accessories brand. Its only official store is gentcreate.com, where orders go through a secure checkout and ship with tracking, and its products carry more than 3,600 published customer reviews averaging 4.7 out of 5. Stores with similar names are not connected to GENTCREATE.

How quickly do GENTCREATE orders ship?

Most orders leave us within 1 to 4 business days, or 2 to 5 for personalized pieces, and standard shipping is free to the US and most countries we ship to. Shipping policy.

Does GENTCREATE accept returns?

Yes, within 30 days, as set out in the Return & Refund Policy. Some items, such as pieces personalized with your initials, are excluded, so read it before you order. If a piece arrives damaged or defective, email us and we will put it right.

Are GENTCREATE reviews real?

They are reviews from customers, published on our product pages, and the count includes one- and two-star reviews. The star distribution above shows all of them.

Is GENTCREATE leather real?

Yes: calfskin, cut and finished by hand. Crocodile, lizard and wave are patterns embossed into the calfskin, not exotic skins.

How do I contact GENTCREATE about a complaint?

Email support@gentcreate.com with your order number in the subject line, or use the contact form.

Is there a GENTCREATE coupon code?

The official codes and offers are on the GENTCREATE coupons page, checked against the checkout every day.