FAQs

The average delivery time is within 7-15 days for Free Shipping.

The average delivery time is within 5-10 days for Express Shipping.

Depends on your location and shipping method you select when purchasing.

Absolutely, we use state of the art SSL security allowing you to pay using all payments methods available at Gentcreate without any issues.

No, IOSS/taxes is covered from our side.

Of course! Simply subscribe to our Newsletter and we will send you an e-mail when a promotion is active.

Yes, at Gentcreate we make sure and the zipper bags, boxes & product tags are eco-friendly & cruelty-free.

Simply open our TRACK ORDER page and ENTER your tracking number, there you will see the exact whereabouts of your order during transport ( Keep in mind delays of up to 3 days in updating the tracking information can happen ).

You can receive a FULL refund for up to 30 days after receiving the product, simply contact us through our CONTACT US page to request a refund and we will help you in obtaining it.

Simply reach out to us through our CONTACT US page we will help solve any issue you have and help you with your return or refund claim.

We are happy to hear you are interested! Open our AFFILIATE MARKETER PAGE and register, start generating your links & share them with potential buyers. When someone buys an item through your link you will earn a commission!

Excellent news! At Gentcreate we are always happy to recruit new influencers, simply CONTACT US & we will start the influencer onboarding process from there.

Yes! Use the coupon code: HUGENT upon checkout and get 15% OFF your order!

At this moment, in late 2021, we have three fashion designers creating our products. The countries are as follows: Sweden, the United Kingdom, and Italy.

Thank you so much for your consideration! At this time we only allow donations when purchasing an item, so if you'd like to move along with that process, you may donate through the check-out process.